Frequently Asked Questions
What is Amathyst and how does it work?
Amathyst is a secure online platform where verified users can connect and book paid social experiences using a virtual currency called Gems. Users can discover new people, arrange meetups, and earn rewards in a safe, verified environment.
💎 What are Gems and how can I use them?
Gems are Amathyst's virtual currency, purchased with real money. They allow users to request and book real-world experiences (like coffee meetups, dinners, or shared activities) with other verified members.
🤑 Can I earn and redeem Gems for real money?
Yes. Verified users can earn Gems by participating in experiences or offering availability on the platform. Gems can be redeemed for real currency, with payouts processed bi-weekly and capped at £1,500/month per user, pending approval and ID verification
🛡️ Is Amathyst safe to use?
Absolutely. Amathyst uses ID-based identity verification, real-time selfie checks, and strong community moderation to ensure a safe and respectful space for booking experiences. Our reporting tools and user protection policies are designed to keep everyone safe.
🆔 How does identity verification work on Amathyst?
Every user must complete identity verification by submitting a government-issued ID and a live selfie. This ensures all participants are real people and helps prevent fake profiles or fraud.
🚫 What happens if someone behaves inappropriately?
If someone violates our community guidelines or acts inappropriately during an experience, they can be reported directly in the app. We take misconduct seriously and may suspend or permanently ban accounts based on review.
💰 Are Gem purchases refundable?
Gem purchases are non-refundable, unless required by local consumer protection laws. We recommend only purchasing what you plan to use for upcoming experiences.
📅 What if I need to cancel a scheduled experience?
Life happens. If you need to cancel, notify the other participant and our support team as soon as possible. Cancellations are reviewed individually, and frequent cancellations may affect your platform status.
💬 How can I contact Amathyst support?
You can reach our customer support team anytime by emailing [contact email]. We’re here to help with any issues, verification questions, or experience concerns.
🧭 Is Amathyst an escort service?
No. Amathyst is NOT an escort service. It is a lifestyle platform focused on paid social meetups and shared experiences. We promote respect, choice, and safety, and do not allow any adult content or illegal activity.
🧍 Who can join Amathyst?
Any adult (18+) who passes our identity verification process can join. We especially welcome students, content creators, and professionals interested in curated, respectful social experiences.